Warning: mysql_connect(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/ijcmasc1/public_html/ijcrar.com/IjcrarBackOffice/ConfigDB/DBCon.php on line 2

Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/ijcmasc1/public_html/ijcrar.com/IjcrarBackOffice/ConfigDB/DBCon.php on line 2
International Journal of Current Research and Academic Review-e-iSSN - 2347 - 3215

IJCRAR is now DOI (CrossRef) registered Research Journal. The DOIs are assigned to all published IJCRAR Articles.

INDEXED IN INDEX COPERNICUS - ICI Journals Master List 2016 - IJCRAR--ICV 2016: 81.15 For more details click here

Abstract                 Volume:5  Issue-1  Year-2017          Original Research Articles

Online ISSN : 2347 - 3215
Issues : 12 per year
Publisher : Excellent Publishers
Email : editorijcret@gmail.com

An Analysis of Electronic Governance: Deliverance of Public Electronic Services at the front desk level in India
Ramnik Kaur*
Department of Public Administration, Punjabi University, Patiala, India
*Corresponding author

In India Citizen Challenges Administrative Challenges, Economical Challenges and Technical Challenges. This paper will be evaluating the Citizens, Administrative and Technical challenges which are faced by the citizens as well as by the front desk operator to handle the day to day deliverance of public e-services. The cultural norms and patterns of individual behavior affect the manner in which technology is used by citizens. There is need to develop effective implementation of e-government in India in order to serve the citizens. In order to match the digital divide gap in the country there is a need to develop an environment for e-government by overcoming the challenges of e-government. Implementation of e-government conceptual framework which can be further validated in the real life situation is developed for the effective implementation of e-government in India.

Keywords: Electronic Governance, Public Electronic Services.
Download this article as Download

How to cite this article:

Ramnik Kaur. 2017. An Analysis of Electronic Governance: Deliverance of Public Electronic Services at the front desk level in India.Int.J.Curr.Res.Aca.Rev. 5(1): 77-83
doi: http://dx.doi.org/10.20546/ijcrar.2017.501.009